Our Story

Built on a Foundation of Real-World Experience

WaitlessFlow is the latest innovation from Shevs Soft Technology a software house that has been delivering enterprise-grade solutions since 2011. Over that decade, the team engineered, refined, and deployed Qbits, a dedicated queue management system now running inside government agencies, hospitals, banks, and private enterprises across multiple countries.

Qbits proved what works in the real world: service-category routing, ticket prefixes, counter workstations, TV display boards, and kiosk self-service. WaitlessFlow takes that battle-hardened engine and delivers it as a fully cloud-hosted SaaS platform - so any business, from a solo clinic to a 500-branch enterprise, can be live in under five minutes with zero hardware and zero IT overhead.

Where Qbits required on-premise installation and local infrastructure, WaitlessFlow offers the same proven functionality through a browser - with added layers of AI wait-time prediction, WhatsApp & SMS notifications, multi-branch dashboards, REST API access, and a free tier that removes every barrier to entry.

2011

Shevs Soft Founded

Qbits

On-Premise Engine

SaaS

WaitlessFlow Cloud

Gov+

Trusted Deployments

Our Heritage

From On-Premise to the Cloud

Over a decade of queue management experience - refined in the field, then reborn as WaitlessFlow.

2011

Shevs Soft Technology Founded

A software house established with a focus on building practical, enterprise-grade systems for businesses and institutions in need of reliable digital operations tools.

2013

Qbits Queue System - First Deployment

Qbits launches as an on-premise queue management solution. First deployments go live in government service offices, immediately reducing walk-aways and customer complaints.

2016

Expansion into Healthcare & Banking

Qbits is adopted by private hospitals, clinics, and banking branches. Features like VIP priority routing, multi-counter management, and TV display boards are refined through real-world feedback.

2020

WaitlessFlow - SaaS Platform Begins

Shevs Soft begins engineering WaitlessFlow: a cloud-hosted, multi-tenant SaaS version of Qbits. The goal â€” give every business the same power as a government deployment, without hardware or IT teams.

Today

2,400+ Businesses. 32 Countries. Zero Hardware.

WaitlessFlow is live globally - serving healthcare providers, government agencies, banks, restaurants, and retail chains. Backed by 10+ years of Qbits field experience and continuously evolving with AI-powered features, WhatsApp integration, and open API access.

A Decade of Queue Innovation - Now in the Cloud